Returns & Refund Policy

Our Promise

At JJ Legacy Apparel, every item is made especially for you after you place your order. Because our products are custom-made, we do not accept returns or exchanges for incorrect sizes, colors, or buyer's remorse.

Damaged or Defective Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Please include:

Your order number
A brief description of the issue
Clear photos of the item and packaging

We'll work with our printing partner to replace the item or provide a refund when appropriate.

Size Issues

Please review our sizing charts carefully before placing your order. Since each item is printed specifically for you, we cannot offer refunds or exchanges for ordering the wrong size.

Order Changes & Cancellations

Orders begin processing quickly after they are placed. If you need to make a change or cancel an order, contact us as soon as possible. While we'll do our best to help, we cannot guarantee changes once production has started.